FAQ

You can find out full information on services on the pages of the filling forms. By clicking on the links.

This type of needs cannot be calculated in advance, since each object has its own unique features of installation, add-ons and connected functions, as well as the use of a unique manufacturer, which entails the complication of the object, or its simplification. All calculations are carried out with specialists who take responsibility for the final result and are submitted in the form of an estimate.

Despite the amount of work in our schedule, specialists will contact you during working hours. If you order a service type of contract, when filling out the questionnaire, you indicate the time when it is convenient for you to discuss your need, so that our specialists begin to deal with it.

Paid for work on the acts of work performed. In the case of small amounts, we provide the opportunity to pay in cash, and with Visa, MasterCard, Privat 24 cards.

We have top-level masters who will constantly have contact with you and are responsible for the objects. The contract drawn up with us provides for a description of the final form of the project, and personal responsibility. The whole course of work will take place with your leader, and you can always check and feel whether you and the masters are approaching the desired result.

Contracts are terminated according to pre-specified conditions. You can always stop work if you suspect that the outcome of the process does not suit you, and you know the best ways to address your needs.

We work with all firms that work with the Ukrainian market through official distributors, which in turn saves you money when purchasing equipment and purchasing manufacturer's guarantees directly.

In the event that they could not get through to you, you can always dial us on the direct number and we will always see you in the customer base and give you priority with the masters.

We undertake the process of licensing equipment, which allows us to fully meet the requirements of state standards for the operation of large computing systems.

It is strictly forbidden to change the project on your own under the terms of the contract. You can make all changes to projects with the wizard who directly created and supervises your project. This is done so that all the components of the system have the opportunity to work with each other, since this principle is often violated by different manufacturers.

In the event that you refuse our services to maintain systems during operation, we are responsible for the equipment installed by us at the facility. To do this, in case of breakdowns or failures, the master must draw up an analysis and an act of damage, submitting it in 2 copies to us and the manufacturer of the goods. In the event that the analysis gives a verdict that the breakdown was due to improper operation, we do not take responsibility.

A specific master will be presented to you, with whom you will contact on every need, and keep in touch with him.